Terms & Conditions
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Nicole Schyns Studio
www.nicoleschyns.nl
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Article 1 – Definitions
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In these Terms & Conditions, the following definitions apply:
Entrepreneur: Nicole Schyns Studio, established in Hengelo, The Netherlands,
registered with the Dutch Chamber of Commerce under number 64441989.
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Consumer: A natural person acting for purposes outside their trade, business, or profession.
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Business Client: Any natural or legal person acting in the exercise of a trade, business, or profession.
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Agreement: Any agreement between the Entrepreneur and a Consumer or Business Client regarding the sale of artworks and/or the provision of services, including commissioned works and videography services.
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Right of Withdrawal: The Consumer’s right to cancel the agreement within 14 days, insofar as legally applicable.
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Article 2 – Identity of the Entrepreneur
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Nicole Schyns Studio
7552 NV Hengelo, The Netherlands (studio visits by appointment only)
Email: n.j.schyns@gmail.com
Chamber of Commerce (KvK): 64441989
VAT number: NL002479996B03
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Article 3 – Applicability
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These Terms & Conditions apply to all offers, agreements, and deliveries of Nicole Schyns Studio.
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If any provision is found to be invalid, the remaining provisions remain in full force.
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Deviations from these Terms & Conditions are only valid if agreed upon in writing.
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Article 4 – Offers and Conclusion of Agreement
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All offers are non-binding.
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Obvious errors or mistakes in offers are not binding on the Entrepreneur.
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An agreement is concluded once the order has been confirmed and payment has been received, unless otherwise agreed.
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The Entrepreneur reserves the right to refuse an order.
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Article 5 – Prices
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All prices stated include VAT unless otherwise specified.
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Shipping costs and any additional charges are stated separately.
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Different pricing arrangements may apply to Business Clients by agreement.
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Article 6 – Delivery
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Delivery takes place at the address provided by the customer.
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Stated delivery times are indicative and not strict deadlines.
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The risk of damage or loss remains with the Entrepreneur until actual delivery to the Consumer.
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For Business Clients, risk transfers upon delivery to the agreed delivery address, unless otherwise agreed in writing.
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Article 7 – Right of Withdrawal (Consumers only)
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A Consumer has the right to withdraw from the purchase of a physical artwork within 14 days after receipt, without stating reasons.
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During this period, the Consumer must handle the artwork and packaging with care.
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Return shipping costs are borne by the Consumer.
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The Entrepreneur may withhold reimbursement until the artwork has been received or proof of return shipment has been provided.
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The right of withdrawal does not apply to:
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Artworks created according to the Consumer’s specifications
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Commissioned or personalised works
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Services where performance has begun with the Consumer’s prior consent during the withdrawal period
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Article 8 – No Right of Withdrawal for Business Clients
The right of withdrawal does not apply to Business Clients. Agreements with Business Clients are final unless otherwise agreed in writing.
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Article 9 – Payment
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Payment is made via the payment methods offered on the website or as agreed in a quotation.
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For commissioned works and videography projects, a deposit may be required.
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In case of late payment, the Entrepreneur is entitled to charge statutory interest and reasonable collection costs, insofar as legally permitted.
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Article 10 – Conformity
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The Entrepreneur guarantees that the delivered products conform to the agreement.
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Minor variations in colour, texture, or material inherent to handmade artworks do not constitute a defect.
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Business Clients must report visible defects within a reasonable period in writing.
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Article 11 – Liability
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The Entrepreneur’s liability is limited to the amount of the relevant order.
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The Entrepreneur is not liable for indirect damage, consequential damage, or loss of profit suffered by Business Clients.
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Nothing in these Terms & Conditions excludes liability where such exclusion is not permitted by law.
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Article 12 – Intellectual Property
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All copyrights and intellectual property rights relating to artworks, digital and physical designs, images and videography remain with Nicole Schyns unless otherwise agreed in writing.
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Works may not be reproduced, published, or commercially exploited without prior written permission.
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Specific licensing agreements may be made in writing for Business Clients.
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Article 13 – Complaints
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Complaints must be submitted in writing within a reasonable time after discovery of the issue.
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The Entrepreneur aims to respond within 14 days of receipt.
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The European Commission provides an Online Dispute Resolution (ODR) platform, available at: http://ec.europa.eu/consumers/odr/
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Article 14 – Governing Law
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All agreements are governed exclusively by Dutch law.
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The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.
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Any disputes shall be submitted to the competent court in the Netherlands.
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